Privacy Policy

Last Updated: October 2026

Welcome to Sundarban New Manisha Resort. We respect your privacy and are committed to protecting the personal information you provide while using our website, sundarbannewmanisharesort.com.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or use our website and services.

1. Information We Collect

When you contact us, submit a tour enquiry, or use our booking/enquiry form, we may collect information such as:

  • Full Name
  • Phone Number
  • Email Address
  • Travel Date
  • Number of Travellers
  • Selected Tour Package
  • Any other information you voluntarily provide in your enquiry or communication with us

We may also receive information when you contact us through WhatsApp, phone calls, or email.

2. How We Use Your Information

We may use the information you provide to:

  • Respond to your tour enquiries and questions
  • Contact you regarding your requested Sundarban tour
  • Provide package, pricing and itinerary information
  • Assist with tour planning and booking
  • Provide customer support
  • Communicate important information related to your trip
  • Improve our website, services and customer experience
  • Send relevant offers or travel updates where permitted and appropriate

We will use personal information only for lawful and relevant purposes.

3. Information Sharing

We do not sell or rent your personal information to third parties.

Where necessary for providing your requested travel service, we may share relevant information with trusted service providers or partners involved in arranging your tour, accommodation, transportation, guides or other travel-related services.

We may also disclose information where required by applicable law, legal process, or a lawful government authority.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmission or electronic storage is completely secure, and therefore we cannot guarantee absolute security of information transmitted through the internet.

5. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and provide a better browsing experience.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may contain links or integrations to third-party services, including WhatsApp and other external websites or services.

When you interact with a third-party service, that service may collect and process information according to its own privacy policy. We are not responsible for the privacy practices of external websites or services.

7. Your Privacy Choices

You may contact us if you want to:

  • Know what personal information we may hold about you
  • Request correction of inaccurate information
  • Request deletion of information where applicable
  • Withdraw consent where processing is based on consent
  • Ask questions about how your information is being used

Where applicable, we will process such requests in accordance with applicable law.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Children’s Privacy

Our website and services are not specifically directed at children. We do not knowingly request unnecessary personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Sundarban New Manisha Resort
📧 Email: manisharesorts@gmail.com
📞 Phone / WhatsApp: +91 62915 64492
🌐 Website: sundarbannewmanisharesort.com

Address: Dayapur (Satjeliya), S.B Coastal C.M Khali, 24 PGS (S), West Bengal – 743370.

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